BOOK AN APPOINTMENT

*Please note all appointments require a deposit to book and reserve your appointment. Deposits are NON-REFUNDABLE. If you need to reschedule your appointment you may do so 1 time, as long as you give 24 hours notice. Should you need to reschedule please TEXT 410 292 7488. If you cannot make it to your rescheduled appointment or do not give 24 hours notice your credit card will be charged 100% of the service price and you will need to book a new appointment. If you cancel your appointment in less than 24 hours or do not show up to your appointment, you will be charged 100% of the service price.

LATE POLICY
Beauty By ICON has a 10 minute late policy. Please TEXT 410 292 7488 with your name and time of appointment if you are going to be late. Being more than 10 minutes late for your appointment may result in the forfeiture of your appointment and you will be charged 100% of the service price of your appointment. A new appointment will be needed to book any appointments that were cancelled due to lateness.

There is a 100% charge of the service price for NO CALL/NO SHOW appointments.

GROUPON APPOINTMENTS

GROUPON VOUCHERS ARE FOR NEW CLIENTS ONLY AND ARE ALLOWED TO BE USED ONE TIME, EVER.  Clients using a voucher for a second  time as a "gift' will not be accepted. All Groupon appointments require a deposit to reserve your appointment. Deposits can be used as tip for the service being received or refunded when your appointment is complete. When booking your appointment insert your voucher code next to your first name. To save time your voucher will be redeemed before you come in for your appointment. Failure to enter your voucher code may result in the cancellation of your scheduled appointment and no refund of your deposit. 

LATE POLICY

Beauty By ICON has a 10 minute late policy. Please TEXT 410 292 7488 with your name and time of appointment if you are going to be late. Being more than 10 minutes late for your appointment may result in the forfeiture of your appointment, voucher and deposit. A new appointment will be needed to book any appointments that were cancelled due to lateness.

CANCELLATIONS/RESCHEDULING 

If you need to reschedule your appointment you may do so 1 time, as long as you give 24 hours notice. Please TEXT 410 292 7488 to reschedule appointments. If you cannot make it to your rescheduled appointment or do not give 24 hours notice you will lose your deposit/voucher and you will need to book a new appointment online. If you cancel your appointment in less than 24 hours you will lose your deposit/voucher. If you do not show up to your appointment you will forfeit your deposit/voucher and be charged a $35 NO CALL/NO SHOW fee upon your next visit. 

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